LAGOS TRAINS 1,050 HEALTH WORKERS ON ETIQUETTE AND PERSONAL EFFECTIVENESS
Written by adebanke adekoya on November 14, 2019
As part of efforts to ensure improved service delivery and client satisfaction in public health facilities, the Lagos State Ministry of Health in partnership with the Saving One Million Lives Programme for Results (SOMLPforR); a Federal Government sponsored initiative has commenced an eight-day capacity building workshop for over 1, 050 health workers in the State.
The State’s Commissioner for Health, Prof. Akin Abayomi, who declared the workshop open in Ikeja, said the training was specifically organized to improve competencies and build robust relationship between health workers and clients, build and maintain high level of professionalism on the part of health workers whilst ensuring client fulfillment and satisfaction on the services accessed in public health facilities.
Represented by the Director, Family Health and Nutrition, Dr. Folashade Oludara, Prof Abayomi gave an assurance that the State government would make training, capacity building and human resource development a priority in the delivery of quality health care services across health facilities.
He urged all participants to take what they have learnt to their facilities, cascade it to other healthcare workers and employ it in the discharge of their duties noting that the result would be a win-win situation for health workers and clients leaving everybody happy and fulfilled.
The Project Manager, Lagos State SOMLPforR, Dr. Mazeedat Erinosho said an impact assessment, to see whether there has been an improvement in the deliverables of quality health service from health workers would be conducted after the training.
Participants in the workshop include clinical and non-clinical health workers drawn from Primary, Secondary and Tertiary health facilities as well as from the Ministry of Health, Health Service Commission and the Primary Health Care Board.